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Santa’s List – DSI Website Future Features - April 4, 2026

Santa’s List – DSI Website Future Features(checked twice, in rough priority order based on impact + effort)Phase 1 – Core Customer Experience

• Online store fully integrated with current inventory database (pull real-time stock, pricing tiers, Patriot discount, etc.)
• Shared service pages with the 3-tier pricing selector + Patriot discount section we already designed
• Automated ticket follow-up system (email + text: “Hey, how are things going since the service?”) triggered after closed tickets

Phase 2 – Trust & Discovery

• Pull and display real customer reviews from Google, Yelp, Facebook, etc. on the homepage (with rotating carousel or grid)
• Add one of your AI models as a helpful chatbot on the site (with clear “Talk to a real DSI person” escape hatch when available)

Phase 3 – Self-Service & Automation

• Direct domain registration via NIC API (customers can register domains themselves without needing us to do it manually)
• Social media automation (new news posts + weekly “What’s happening in IT” roundup) – possibly using n8n + AI agent

Phase 4 – Nice-to-Haves (later)

• Anything else that comes up while we build the above